Use of performance feedback to increase healthcare worker hand-hygiene behaviour

J. McAteer, S. Stone, J. Roberts, S. Michie*, C. Fuller, R. Slade, Andre Charlett, B. Cookson, B. Cooper, G. Duckworth, A. Hayward, A. Jeane, L. Teare

*Corresponding author for this work

Research output: Contribution to journalLetterpeer-review

6 Citations (Scopus)
Original languageEnglish
Pages (from-to)291-292
Number of pages2
JournalJournal of Hospital Infection
Issue number3
Publication statusPublished - Jul 2007

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Funding Information:
In summary, we have argued that Gould et al. 's comments regarding feedback are misinformed. Feedback is an effective technique to the extent that it is applied properly. We argue that feedback interventions targeted at increasing hand-hygiene behaviour would benefit from drawing upon behavioural science theory to maximize feedback effectiveness. In addition, conclusions regarding economic impact within the NHS must be founded upon scientific and not anecdotal evidence. The Feedback Intervention Trial (FIT) is funded by the Patient Safety Research Programme and is comprised of a consortium of Royal Free & University College Medical School, University College London, the Health Protection Agency, the London School of Hygiene and Tropical Medicine, University College Hospital and Mid Essex Hospitals. The primary aim of this research is to develop and implement a behavioural science theory intervention to increase hand-hygiene behaviour at 16 NHS hospitals in England and Wales. 6 Feedback will be delivered in accordance with the above principles, in addition to an economic evaluation. It is hoped that this will represent a huge step toward furthering our understanding and subsequent use of this technique within the hospital infection control arena.

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