Understanding the Impact of Responder Management Strategies on Public Experiences and Behaviour During Mass Casualty Decontamination

This chapter has three key aims. First, to describe research into likely public behaviour during mass emergencies, and to demonstrate how the way in which an incident is managed will affect the way in which members of the public respond. Second, to highlight how an effective responder management strategy can promote positive public behaviours during mass decontamination. Third, to outline some specific recommendations for optimising the way in which incidents involving mass decontamination are managed.