Patient Flow Management: Codified and Opportunistic Escalation Actions

Jonathan Back, Janet E. Anderson, Alastair J. Ross, Peter Jaye, Katherine Henderson

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

Abstract

In this chapter, we outline the prerequisites for an effective response to patient flow pressures and discuss two case studies of work practices that have evolved to manage flow across organisational boundaries. An argument is presented calling for a better coordinated, more effective and sustainable approach to patient flow transitions across boundaries.

Original languageEnglish
Title of host publicationWorking Across Boundaries
Subtitle of host publicationResilient Health Care: Volume 5
PublisherCRC Press
Pages115-124
Number of pages10
ISBN (Electronic)9781000000504
ISBN (Print)9780367224592
DOIs
Publication statusPublished - 1 Jan 2019
Externally publishedYes

Bibliographical note

Publisher Copyright:
© 2019 by Jeffrey Braithwaite, Erik Hollnagel and Garth S. Hunte.

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