How Do People Use a Public Gratitude Platform in the Wild?

Min Zhang, Carlos Arce-Plata, Blaine Price, Graham Pike, Zoe Walkington, Camilla Elphick, Lara Frumkin, Richard Philpot, Tina F. Keil, Mark Levine, Avelie Stuart, Bashar Nuseibeh, Arosha K. Bandara

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

A plethora of psychological research suggests that gratitude interventions can improve individual well-being and prosocial behavior. However, most of the existing studies focus on gratitude interventions of individuals within controlled lab-based experiments. Our work aims to explore how people practice public gratitude in their everyday lives. This paper presents the design of our public gratitude platform that allows users to freely post gratitude as a tree leaf. Based on usage data spanning 3 years since its launch, our exploratory data analysis provides empirical insights into how people engage in gratitude practices 'in the wild'. Six types of gratitude, together with their characteristics are identified: personal, work-related groups, study-related groups, gratitude to public service, local community, and event-triggered gratitude. This paper highlights the organic growth of our gratitude platform and its innovative use. Furthermore, the limitations of our work are discussed, shedding light on potential opportunities for future research.

Original languageEnglish
Title of host publicationCHI 2024 - Extended Abstracts of the 2024 CHI Conference on Human Factors in Computing Sytems
PublisherAssociation for Computing Machinery
ISBN (Electronic)9798400703317
DOIs
Publication statusPublished - 11 May 2024
Externally publishedYes
Event2024 CHI Conference on Human Factors in Computing Sytems, CHI EA 2024 - Hybrid, Honolulu, United States
Duration: 11 May 202416 May 2024

Publication series

NameConference on Human Factors in Computing Systems - Proceedings

Conference

Conference2024 CHI Conference on Human Factors in Computing Sytems, CHI EA 2024
Country/TerritoryUnited States
CityHybrid, Honolulu
Period11/05/2416/05/24

Bibliographical note

Publisher Copyright:
© 2024 Association for Computing Machinery. All rights reserved.

Keywords

  • Gratitude
  • social gratitude
  • technology-facilitated gratitude intervention

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