Designing technologies for community policing

Min Zhang; Arosha K. Bandara; Blaine Price; Graham Pike; Zoe Walkington; Camilla Elphick; Lara Frumkin; Richard Philpot; Mark Levine; Avelie Stuart; Bashar Nuseibeh

doi:10.1145/3334480.3383021

Designing technologies for community policing

Min Zhang
, Arosha K. Bandara
, Blaine Price
, Graham Pike
, Zoe Walkington
, Camilla Elphick
, Lara Frumkin
, Richard Philpot
, Mark Levine
, Avelie Stuart
, Bashar Nuseibeh

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

11 Citations (Scopus)

Abstract

Community policing faces a combination of new challenges and opportunities due to both citizens and police adopting new digital technologies. However, there is limited scholarly work providing evidence for how technologies assist citizens' interactions with the police. This paper reports preliminary findings from interviews with 13 participants, both citizens and police officers, in England. We recognize four key types of actors in the current practice of community policing, alongside existing technologies and challenges faced by citizens and the police. We conclude with three design implications for improving citizen-police engagement.

Original language	English
Title of host publication	CHI EA 2020 - Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems
Publisher	Association for Computing Machinery
ISBN (Electronic)	9781450368193
DOIs	https://doi.org/10.1145/3334480.3383021
Publication status	Published - 25 Apr 2020
Externally published	Yes
Event	2020 ACM CHI Conference on Human Factors in Computing Systems, CHI EA 2020 - Honolulu, United States Duration: 25 Apr 2020 → 30 Apr 2020

Publication series

Name	Conference on Human Factors in Computing Systems - Proceedings

Conference

Conference	2020 ACM CHI Conference on Human Factors in Computing Systems, CHI EA 2020
Country/Territory	United States
City	Honolulu
Period	25/04/20 → 30/04/20

Bibliographical note

Publisher Copyright:
© 2020 Owner/Author.

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 16 Peace, Justice and Strong Institutions

Keywords

Collective action
Community policing
Crime
Trust

Access to Document

10.1145/3334480.3383021

Cite this

Zhang, M., Bandara, A. K., Price, B., Pike, G., Walkington, Z., Elphick, C., Frumkin, L., Philpot, R., Levine, M., Stuart, A., & Nuseibeh, B. (2020). Designing technologies for community policing. In CHI EA 2020 - Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems Article 3383021 (Conference on Human Factors in Computing Systems - Proceedings). Association for Computing Machinery. https://doi.org/10.1145/3334480.3383021

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title = "Designing technologies for community policing",

abstract = "Community policing faces a combination of new challenges and opportunities due to both citizens and police adopting new digital technologies. However, there is limited scholarly work providing evidence for how technologies assist citizens' interactions with the police. This paper reports preliminary findings from interviews with 13 participants, both citizens and police officers, in England. We recognize four key types of actors in the current practice of community policing, alongside existing technologies and challenges faced by citizens and the police. We conclude with three design implications for improving citizen-police engagement.",

keywords = "Collective action, Community policing, Crime, Trust",

author = "Min Zhang and Bandara, \{Arosha K.\} and Blaine Price and Graham Pike and Zoe Walkington and Camilla Elphick and Lara Frumkin and Richard Philpot and Mark Levine and Avelie Stuart and Bashar Nuseibeh",

note = "Publisher Copyright: {\textcopyright} 2020 Owner/Author.; 2020 ACM CHI Conference on Human Factors in Computing Systems, CHI EA 2020 ; Conference date: 25-04-2020 Through 30-04-2020",

year = "2020",

month = apr,

day = "25",

doi = "10.1145/3334480.3383021",

language = "English",

series = "Conference on Human Factors in Computing Systems - Proceedings",

publisher = "Association for Computing Machinery",

booktitle = "CHI EA 2020 - Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems",

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Zhang, M, Bandara, AK, Price, B, Pike, G, Walkington, Z, Elphick, C, Frumkin, L, Philpot, R, Levine, M, Stuart, A & Nuseibeh, B 2020, Designing technologies for community policing. in CHI EA 2020 - Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems., 3383021, Conference on Human Factors in Computing Systems - Proceedings, Association for Computing Machinery, 2020 ACM CHI Conference on Human Factors in Computing Systems, CHI EA 2020, Honolulu, United States, 25/04/20. https://doi.org/10.1145/3334480.3383021

Designing technologies for community policing. / Zhang, Min; Bandara, Arosha K.; Price, Blaine et al.
CHI EA 2020 - Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems. Association for Computing Machinery, 2020. 3383021 (Conference on Human Factors in Computing Systems - Proceedings).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

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AU - Zhang, Min

AU - Bandara, Arosha K.

AU - Price, Blaine

AU - Pike, Graham

AU - Walkington, Zoe

AU - Elphick, Camilla

AU - Frumkin, Lara

AU - Philpot, Richard

AU - Levine, Mark

AU - Stuart, Avelie

AU - Nuseibeh, Bashar

PY - 2020/4/25

Y1 - 2020/4/25

N2 - Community policing faces a combination of new challenges and opportunities due to both citizens and police adopting new digital technologies. However, there is limited scholarly work providing evidence for how technologies assist citizens' interactions with the police. This paper reports preliminary findings from interviews with 13 participants, both citizens and police officers, in England. We recognize four key types of actors in the current practice of community policing, alongside existing technologies and challenges faced by citizens and the police. We conclude with three design implications for improving citizen-police engagement.

AB - Community policing faces a combination of new challenges and opportunities due to both citizens and police adopting new digital technologies. However, there is limited scholarly work providing evidence for how technologies assist citizens' interactions with the police. This paper reports preliminary findings from interviews with 13 participants, both citizens and police officers, in England. We recognize four key types of actors in the current practice of community policing, alongside existing technologies and challenges faced by citizens and the police. We conclude with three design implications for improving citizen-police engagement.

KW - Collective action

KW - Community policing

KW - Crime

KW - Trust

UR - https://www.scopus.com/pages/publications/85090244352

U2 - 10.1145/3334480.3383021

DO - 10.1145/3334480.3383021

M3 - Conference contribution

AN - SCOPUS:85090244352

T3 - Conference on Human Factors in Computing Systems - Proceedings

BT - CHI EA 2020 - Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems

PB - Association for Computing Machinery

T2 - 2020 ACM CHI Conference on Human Factors in Computing Systems, CHI EA 2020

Y2 - 25 April 2020 through 30 April 2020

ER -

Designing technologies for community policing

Abstract

Publication series

Conference

Bibliographical note

UN SDGs

Keywords

Access to Document

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