Designing technologies for community policing

Min Zhang, Arosha K. Bandara, Blaine Price, Graham Pike, Zoe Walkington, Camilla Elphick, Lara Frumkin, Richard Philpot, Mark Levine, Avelie Stuart, Bashar Nuseibeh

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

5 Citations (Scopus)


Community policing faces a combination of new challenges and opportunities due to both citizens and police adopting new digital technologies. However, there is limited scholarly work providing evidence for how technologies assist citizens' interactions with the police. This paper reports preliminary findings from interviews with 13 participants, both citizens and police officers, in England. We recognize four key types of actors in the current practice of community policing, alongside existing technologies and challenges faced by citizens and the police. We conclude with three design implications for improving citizen-police engagement.

Original languageEnglish
Title of host publicationCHI EA 2020 - Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems
PublisherAssociation for Computing Machinery
ISBN (Electronic)9781450368193
Publication statusPublished - 25 Apr 2020
Externally publishedYes
Event2020 ACM CHI Conference on Human Factors in Computing Systems, CHI EA 2020 - Honolulu, United States
Duration: 25 Apr 202030 Apr 2020

Publication series

NameConference on Human Factors in Computing Systems - Proceedings


Conference2020 ACM CHI Conference on Human Factors in Computing Systems, CHI EA 2020
Country/TerritoryUnited States

Bibliographical note

Publisher Copyright:
© 2020 Owner/Author.


  • Collective action
  • Community policing
  • Crime
  • Trust


Dive into the research topics of 'Designing technologies for community policing'. Together they form a unique fingerprint.

Cite this